Not sure why @ERAgames posted in Russian, but here’s the translation:
I agree with you, at first I thought that everything was cool, but after the first month of withdrawing money from the card, the service removes the following months without your consent money from the card. 1) I thought that now I will delete my data card, but here I faced a failure: they simply can not be deleted. 2) After thinking about thinking about wiping to hell with an account with this unbearable service: the “delete account” button is there, but the most joke is that it’s locked and you can not just press it. For such incomprehensible jokes from the site with them you can sue and squeeze a very decent amount of money. Tip switch to the service Phonegap I’m using it now at all with Construct 3 is just going.
Customer support is pretty much non-existent for Cocoon. And their transparency… same thing. I never know what’s going on with them. And bugs tend to not get fixed and features tend to not get added.
That said, the service itself is still awesome. I hope for it to be around for a long time. I really do. I’d be very sad if Cocoon died.