app not working on Samsung Galaxy S7 devices

  • Cocoon Version:

  • Basic description of the problem:
    Black screen after Cocoon splash screen (Play Store tests, many versions tested but same problem, and not occuring on other devices).

  • Device info:

Galaxy S7 Edge
RAM: 4096 Mo
OpenGL ES 3.1
Android 6.0
1440 x 2560
armeabi-v7a - Exynos 8890

  • Steps will reproduce the problem:

  • Error log
    LogCat :

  • Testcase:
    The game APK that you can find on the Play Store : com.idstudio.popit.

  • Webview engine(s):

  • Used plugins (if relevant):
    Google Play social API + Play Store IAP

  • Framework/game engine (if relevant):
    Construct 2

I tested the APK with 14 devices, and only the Samsung Galaxy S7 Edge showed the problem, I don’t know much about the problem, and apparently it’s also occuring on the Samsung Galaxy S8.
Very strange.


This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.