Gold renewal cancellation


Has anyone been able to remove their payment info from the cocoon profile? I can’t seem to delete my bank data and there is no option to stop renewal from taking place.

Previous queries on this issue have led to a link to downgrade their account but this option does not appear to exist any more.


I would like at this point to cancel my silver account … it looks like a scam


I’ve contacted my bank to block any future payments from Ludei Inc


I will do so if I do not even take my money even if I can not use the service


File legislation. It’s inexcusable.


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