Gold renewal cancellation


#1

Has anyone been able to remove their payment info from the cocoon profile? I can’t seem to delete my bank data and there is no option to stop renewal from taking place.

Previous queries on this issue have led to a link to downgrade their account but this option does not appear to exist any more.


#2

I would like at this point to cancel my silver account … it looks like a scam


#3

I’ve contacted my bank to block any future payments from Ludei Inc


#4

I will do so if I do not even take my money even if I can not use the service


#5

File legislation. It’s inexcusable.


#6

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