I’m currently on the Free plan for Cocoon. I purchased the Silver plan earlier today. However, I’m still on the Free version and cannot add more projects. The status says, “SETTLED”, but how long does it take before it goes through?
Hoping that Ludei/Cocoon representatives can help me on Monday (11/27) when everyone is back in the office. I still can’t use Silver Plan and it’s been 2 days since I purchased it. Thanks!
@Blue_Sialia do you know anyone that could help? I would think purchasing a plan would be automated, but doesn’t seem like it is as I cannot access the Silver plan after purchasing. It’s been over 3 days.
I think they have just given up…
I hope not, but it looks like I need to dispute this with the bank to get my money back.
I wanted to buy a remove splash screen as soon as I finished my game. @Blue_Sialia Is this service available? When I press to “remove splash”, nothing happens.
There are other options, for example to develop games with js cocos creator has a good performance on mobile and is really easy.
Just in case, is a free alternative for future projects.
Not to hound you but I was curious if you were able to get anywhere on this.
firstname.lastname@example.org reached out to me and gave me my silver plan.
I’m very glad to hear there’s someone still manning the boat! Thanks for replying.